Privacy policy

Mulberry & Ash Ltd - Privacy Policy 

1. Introduction

Mulberry & Ash Ltd ("We", "Us", "Our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you. 

2. Information We Collect

2.1 Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer the following data about you: 

  • Identity Data: Including first name, last name, or similar identifier. 
  • Contact Data: Including billing address, delivery address, email address, and telephone numbers. 
  • Financial Data: Including bank account and payment card details.  
  • Transaction Data: Including details about payments from you and other details of products and services you have purchased from us. 

3. How We Use Your Information

3.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • To process and deliver your order.  
  • To manage payments, fees, and charges.  
  • To manage our relationship with you.  

4. Disclosure of Your Information

4.1 We may share your personal data with the parties set out below for the purposes set out in this policy: 

  • Service providers who provide IT and system administration services.  
  • Professional advisers including lawyers, bankers, auditors, and insurers. 

5. Data Security

5.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. 

6. Data Retention

6.1 We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

7. Your Legal Rights

7.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:  

  • Request access to your personal data.  
  • Request correction of your personal data.  
  • Request erasure of your personal data.  
  • Object to processing of your personal data.  
  • Request restriction of processing your personal data.  
  • Request transfer of your personal data.  

8. Changes to this Privacy Policy

8.1 We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates.  

9. Contacting Us

9.1 If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at info@mulberryash.com. 

This Privacy Policy was last updated on 18/07/2023.